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Contents: • Travel Agency Management • Functions and Operations of a Travel Agency • Itinerary Planning • Setting up a Travel Agency • Tour Operations • Inbound Tour Management • Outbound Tour Management • Agency-Supplier Relationship • Travel Trade Associations • Travel and Transport • Customer Service And Communication • Technology in Tourism Service • MICE Tourism – Role of the Travel Agent • Glossary of Business Terms • Hotel Industry Terms • Travel Trade Publications • International Tourism Periodicals • Travel Industry Journals and Periodicals • Travel Research Journals • Education and Training in Travel and Tourism Institutes • International Organisations • Travel Related Publications of International Organisations • Bibliography • Index
| Additional features | |
|---|---|
| Author | A. K. BHATIA |
| ISBN | 9788120769212 |
| Pages | 318pp |
| Size | |
| Binding | 6.75"x9.5" |
