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Office Forms and Stationery • Office Records
and Filing Management • Indexing • Office Machines
and Equipments • Duplicating and Typing • Inward and
Outward Mail • Commercial Correspondence • Letters
of Enquiry & Quotations • Letters of Order • Letters
of Acceptance and Cancellation • Trade Reference
Letters • Letters Regarding Complaints, Claims and
their Adjustments • Dunning Letters or Collection
Letters • Follow-up Letters • Letters Regarding Agency
• Correspondence with Banks • Letters Regarding
Insurance • Letters Regarding Credit and Introduction
• Sales Letters • An Application for the Job • Official
Correspondence • Correspondence with Shareholders
• Important Terms Used in Offices • Question Papers/
Syllabus • Index
| Additional features | |
|---|---|
| Author | R. C. Bhatia |
| ISBN | 978 81 207 9508 2 |
| Pages | 456pp |
| Size | 6.75"×9.5" |
| Binding | Paperback |
